| About Us Nightingales Medical Supplies are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Nightingales Medical Supplies Glass house lane May hill, Longhope Gloucestershire GL17 0NW United Kingdom Phone: 01452-831419 Fax: 01452-831006 Email: sales [at] nightingalesmedical [dot] co [dot] uk VAT No. 484 68 1605 |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. GOODS Customers should satisfy themselves as to the suitability of goods before placing them on order. |
| Shipping And Handling CARRIAGE Delivery and insurance paid on all orders over £150, otherwise standard carriage is charges. Next day deliveries are available and charged per carton regardless of order value. Please ask the sales team for current charges. Carriage on furniture is charged at cost. Delivery lead-time relates to working hours, excluding weekends and holidays. DELIVERY DATES Subject to stock availability, orders with standard carriage will be delivered within 10 working days. For Next Day service, orders must be received in office by 12 midday for delivery the following working day. Delivery dates are not guaranteed, and we shall not be liable for any delay in delivery or any consequence thereof. PROPERTY & RISK Risk in goods hall pass to the buyer on delivery. Property in goods shall not pass to the buyer until full payment has been received. GOODS DAMAGED IN TRANSIT/SHORT DELIVERY/NON DELIVERY Claims for goods in transit or for short delivery must be notified to us and the carriers within 3 days of receipt of goods, failing which, we shall not be liable for any such damage or deficiency. Claims for non-delivery must be notified to the carriers and us within 21 days from date of invoice, failing which we shall be under no obligation for such non-delivery. RETURN OF GOODS Goods will not be accepted for return for credit unless previously agreed and must be received in the original packaging in a re-saleable condition. Goods accepted by arrangement will attract a 15% restocking charge. The return of goods will be at the expense of the purchaser or a further carriage charge will be levied. Specially ordered non stock goods, pharmaceuticals and furniture may not be returned for credit. CANCELLATION You may cancel your order until we have shipped your goods..Cancellations must be made by email to sales@.nightingalesmedical.co.uk PRICES Prices are current at time of printing. We reserve the right to amend/alter the price of goods contained in this list without notice at any time before delivery. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01452-831419 (International +44 01452-831419) or fax us on 01452-831006 or write to us at Glass house lane May hill, Longhope Gloucestershire GL17 0NW United Kingdom |
| Privacy Policy Nightingales Medical Supplies do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
 |
        |
 |